Need to return a product? No problem!

We offer full refunds (less S&H) on all orders requested within 30 days of shipment and will provide a free return label. Item(s) must be returned with original packaging to qualify to a refund.

To start the returns process, please email us at support@americanfamilysurvival.com with the subject line containing: 'Return Request' and your order number if you have it. You will then be provided with further RMA instructions.

Item arrived damaged or received wrong product

Please contact us at support@americanfamilysurvival.com within 14 days of receiving order and we'll send a replacement shipment out free of charge.

Missing package

If the order tracking shows as delivered, but you never received it, it have may either been a) delivered to wrong address, b) stolen, or c) in rare circumstances the shipping carrier incorrectly marked it as delivered (only to deliver it the following day).

In any event please first contact the shipping carrier to see if they can locate your package, as the package may still show up some days later.